Returns & Exchanges

Return Policy

We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we offer a hassle-free return policy.

Return Window

• Items may be returned within 30 days of delivery
• Items must be unused, unworn, and in original packaging
• All tags must be attached
• Sale items are eligible for exchange or store credit only

How to Return

1. Initiate Return: Log into your account and navigate to your order history. Click “Return Item” next to the product you wish to return.
2. Print Label: We'll email you a prepaid return shipping label. Print it and attach it to your package.
3. Pack Securely: Place items in their original packaging and include all accessories, tags, and documentation.
4. Ship Back: Drop off your package at any authorized shipping location.

Exchanges

Need a different size or color? We're happy to help with exchanges.

• Exchanges are subject to availability
• We'll ship your exchange item free of charge
• Exchange requests must be made within 30 days of delivery

Refund Process

Once we receive and inspect your return:

• You'll receive an email confirmation
• Refunds are processed within 5-7 business days
• Funds will be credited to your original payment method
• Bank processing times may vary (typically 3-5 business days)

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

• Intimate apparel and swimwear
• Pierced jewelry
• Personalized or custom-made items
• Final sale items